The Controller within the meaning of data protection legislation is:
CHILTERNS MAINS LTD
2 Chinnor Hill
Collection of General Information
When you visit our website, information of a general nature is collected automatically. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider and such like. This is exclusively information which allows no conclusions to be drawn about your person. This information is technically necessary in order to deliver any website content you have requested correctly and accumulates necessarily when using the Internet. We statistically evaluate anonymous information of this type in order to optimise our web presence and the technology behind it.
Like many other websites we also use what are known as “cookies”. Cookies are small text files that are transferred from a website server onto your hard drive. Through these we automatically receive certain data concerning your computer and your connection to the Internet, such as your IP address and the browser and operating system you use.
Cookies cannot be used to launch programs or transfer viruses to a computer. Using the information contained in cookies we are able to facilitate navigation for you and enable the correct display of our web pages.
We will under no circumstances pass on the data we collect to third parties or, without your consent, create a link to personal data.
Provision of Chargeable Services
To provide you with chargeable services we will request additional information from you, e.g. payment details.
If you contact us by e-mail or via the contact form, the information you provide will be stored for the purposes of processing the request and for possible follow-up questions.
Any data that you submit using this web form will be held by Chiltern Mains Ltd as Data Controller and will be held securely and in accordance with the General Data Protection Regulation and the Data Protection Act 2018 before being securely and confidentially destroyed.
Your data will not be disclosed to any third parties without your consent or as otherwise allowed by the relevant Data Protection legislation and will only be used for responding to your query (or purposes associated with that purpose).
You have the right to be informed about what data we hold about you along with other rights set out in the legislation. Further information about your rights under the data protection legislation can be found at www.ico.org.uk
Deletion and/or Blocking of Data
We adhere to the principles of data avoidance and minimisation. For that reason, we will store your personal data only for as long as is necessary to achieve the purposes stated here or for the various storage periods provided for by law. Once we no longer need your data for the purpose for which we collected it, or the storage periods have expired, your data will be blocked and deleted as a matter of course and in accordance with legal requirements (such as by HMRC).
Use of Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. (hereinafter: Google). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of our website. The information generated by the cookie regarding your use of this website is usually transferred to a Google server in the USA and stored there. Because IP anonymisation has been activated on this website, your IP address will, however, be truncated by Google beforehand within Member States of the European Union or in other countries which are contracting parties to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating how you use the website, compiling reports on website activities and providing further services related to website and Internet usage to the website operator. The IP address transferred by your browser within the scope of Google Analytics will not be associated with any other data held by Google.
You can prevent the storage of cookies by selecting the appropriate settings on your browser software. However, we would like to point out that if you do so, it may not be possible for you to make use of the full scope of all this website’s functions. You can also prevent the data generated by the cookie and related to your usage of this website (including your IP address) from being transmitted to and processed by Google by downloading and installing the browser plug-in available through the following link: Google Analytics Opt-out Browser Add-on.
In addition to or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our website by clicking on click on this link . An opt-out cookie will then be stored on your end device. This will prevent the collection of data by Google Analytics in future for this website and for this browser for as long as the cookie remains installed on your browser.
Use of Script Libraries (Google Webfonts)
In order to present our content correctly and with visually appealing graphics, we use script and font libraries on this website, such as Google Webfonts (https://www.google.com/webfonts/). Google Webfonts are transferred to avoid multiple downloads in your browser’s cache. If your browser does not support Google Webfonts or prevents access to it, the content will be shown in a standard font.
Accessing script libraries or font libraries automatically triggers a connection to the operator of the library. It is therefore theoretically possible for operators of such libraries to collect data; it is, however currently unclear whether this is the case and, if so, for what purposes it may be used.
You can find the data protection policy of the library operator Google here: https://www.google.com/policies/privacy/
Use of Google Maps
This website uses Google Maps API for the visual display of geographical information. During the use of Google Maps, Google also collects, processes and uses data on the visitor’s use of the map function. More detailed information on the processing of data by Google can be found at Google data privacy notices. In the data protection centre there you can also change your personal data protection settings.
Detailed instructions on managing your own data in relation to Google products can be found here .
Our website uses Google conversion tracking. If you arrive at our website via an advert placed by Google, Google Adwords will set a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an advert delivered by Google. These cookies lose their effectiveness after 30 days and cannot be used for personal identification. If the user visits certain pages on our website and the cookie has not yet expired, we and Google are able to recognise that you have clicked on the advert and have been forwarded to this page.
Every Google AdWords customer receives a different cookie. Cookies therefore cannot be traced via the websites of AdWords customers. The information that is gathered with the help of conversion cookies serves to produce conversion statistics for AdWords customers who have opted for conversion tracking. As a result, the customers are informed about the total number of users who have clicked on their advert and been forwarded to a site with a conversion tracking tag. However, they do not receive any information with which the users could be personally identified.
If you do not wish to participate in the tracking, you can decline the setting of the cookies required for this; this can be done, for example, via your browser settings, which disable the automatic setting of cookies generally, or by setting your browser up in such as way that cookies are blocked from the domain “googleleadservices.com”.
Please note that you cannot delete the opt-out cookies as long as you do not want to record measurement data. If you have deleted all your cookies in your browser, you must reset the opt-out cookie.
Your Rights to Information, Correction, Blocking, Erasure and Objection
You have the right to request information on your data stored by us at any time. You also have the right to the correction, blocking or, except for the mandatory data storage of data for business processes, erasure of your personal data. For this, please contact us.
The contact details can be found at the bottom of this statement.
In order for a blocking of data to be complied with at all times, this data must be kept in a lock file for control purposes. You can also request the erasure of the data, provided there is no statutory archiving obligation. If such an obligation exists, we will block your data on request.
You can make changes to or revoke a consent with effect for the future by sending a corresponding notice to us.
Change to our Data Protection Regulations
We reserve the right to adjust this data protection statement occasionally to ensure it complies with updated legal requirements or to implement changes to our services in the data protection statement, e.g. when introducing new services. When you next visit our website, the terms of the new data protection statement shall then apply.
If you have any questions on data protection, please send us an e-mail or contact us.
CHILTERN MAINS LTD
Phone: 0330 111 0009